Terms & Conditions

1. Acceptance of Terms

By accessing and using the services at Mica Yoga, including attending classes, workshops, and other events, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our services.

2. Registration and Membership

• Membership automated Payments remain payable weather or not the client uses the studio's facilities. Automated Payments are not refundable.
• You can end your membership by giving us at least one calendar month's notice to cancel in writing. The notice period will begin from the first of the month after we have received your cancellation notice in writing.
• All participants must complete a registration form and sign a waiver before attending any class.
• Pregnant students attending non-pregnancy classes must sign a Pregnant Student Waiver (available at studio receptions) before practising class.
• Memberships and class packages are non-transferable and non-refundable unless otherwise stated.
• Memberships may be suspended or terminated for violations of these terms and conditions.
• Pre-paid Annual fees are not refundable.

3. Class Reservations and Cancellations

• Reservations for classes can be made online or in person.
• Cancellations must be made at least 12 hours in advance to avoid a late cancellation fee or loss of a class from your package. This allows waitlisted students to be contacted and invited to the class.
• Cancellations made under 12 hours prior to the start of the reserved class will be liable to pay a £5 ‘No Show’ fine. This will be charged to the card that your payment was taken from
• All clients with online bookings are required to arrive and sign into class a minimum of 5 minutes prior to the class start time. If you have not signed in by this time, or called to notify us that you are running late, your space will be offered to drop ins and this will be treated as a ‘Late Cancellation’ and your class will not be credited or refunded.
• Please remember that you must go to our online booking system and remove yourself from the class list if you cannot attend a class.
• Mica Yoga reserves the right to cancel classes due to unforeseen circumstances. Participants will be notified as soon as possible.
• All class pack and drop in credits expire as per individual purchases (see pricing page)
• Any unused credit on account or gift cards will expire 1 year from date of purchase/ transfer.
• Customer accounts that remain inactive for more than 2 years may have data deleted.

Workshops

• Cancellations for workshops can be made at least 5 days in advance to give us the opportunity to fill the space. A credit, minus £5 admin fee will be returned to your Mica Account to use for future bookings.
• If you wish to cancel within 5 days of the workshop date, there will be no refund unless there is a waiting list for the event and we can transfer your booking to another participant. If we succeed in transferring your booking to someone else, a credit, minus £5 admin fee will be returned to your Momence Account to use for future bookings.
• You may transfer your booking to someone else by e-mailing the full name and email address to [email protected], so we can update the sign-in list with the substitute's name.
• We reserve the right to cancel a course or workshop in the event of exceptional circumstances that means we are unable to offer the event as advertised or if there are insufficient numbers booked into the event for it to be commercially viable. Should this happen you will be given a full refund of fees you have paid.

Studio Hire

• If you wish to cancel Studio Hire bookings you must give us 14 days or more notice of cancellation before the booked date, please note payments are not refundable, instead you will get a credit towards a future booking at Mica Yoga
• If you wish to cancel Studio Hire bookings within 14 days of the booked date there will be no refund.
• Date/time changes and amendments will incur a £10 admin fee.

4. Payment and Fees

• All class fees, memberships, and other services must be paid in full before participation.
• We accept credit/debit cards, and other payment methods as specified by the studio.
• Prices are subject to change. We will provide notice of any price changes via email or our website.

5. Treatments and Therapies

• Mica Yoga Limited is acting as an agent for independent therapists in arranging and offering of treatments on our premises, so any payments for treatments accepted by Mica Yoga Ltd on behalf of our therapists are non-refundable.
• We operate a strict 24 hours cancellation policy on behalf of our therapists. If you need to cancel or postpone an appointment, please call reception as soon as possible on 0208 658 6808 and e-mail us at [email protected]
• If you miss an appointment or cancel it with less than 24 hours notice, you will be charged the full appointment fee.
• If you cancel an appointment with more than 24 hours notice, a credit will be added to your Mindbody Client Account to be used for future bookings.
• We reserve the right to refuse bookings without payment in advance.

7. Health and Safety

• Participants are responsible for their own health and safety. Please consult with a healthcare provider before beginning any new exercise program.
• Inform the instructor of any injuries, medical conditions, or physical limitations before class.
• Follow all instructions given by the instructor and practice within your limits.
• Smoking/Vaping is not permitted anywhere on the premises.
• No crockery, glass or food is permitted in the changing rooms or in the studios, unless specifically required due to a medical condition. Only plastic bottles or special sports type plastic/metal/glass containers/bottles are permitted in the Studio.
• Fire exits, which are clearly marked, are there in the interests of safety and customers must not interfere with these doors for any reason.
• In the event of a fire, you will be asked by staff to make your way to the nearest available exit.
• Posters with details of our Fire Exit routes are on display around the studio, please familiarise yourself with these, in case the fire alarm goes off.

6. Code of Conduct

• Respect the privacy and personal space of other participants.
• No mobile phones are allowed in the studios
• If you are using Mica Yoga Mats, please spray and wipe down your mat with the sanitary spray provided
• Please arrive 5- 10 minutes prior to the class start. Late arrivals may not be allowed to join the class to avoid disruption.
• Wear appropriate attire for yoga practice, no footwear must be worn in the Studio.

7. Personal Belongings

• Mica Yoga is not responsible for any lost, stolen, or damaged personal belongings.
• Secure your valuables in designated lockers by ensuring they are safely locked.
• Valuables are your responsibility and can be safely locked in the Mica Yoga lockers. Items within these lockers are not the responsibility of Mica Yoga.

8. Limitation of Liability

• Mica Yoga and its instructors are not liable for any injuries, damages, or losses that occur during or as a result of participation in our classes or events.
• Participants assume full responsibility for any risks, injuries, or damages known or unknown that might occur as a result of participating in the yoga classes.

10. Privacy Policy

• Your personal information will be kept confidential and used solely for the purpose of providing services and communicating with you.
• We will not share your information with third parties without your consent, except as required by law.
• Mica Yoga stores the following information about its members:
• Any information that you provide during the registration process (such as first and last name, email address, phone number, billing address or credit card information, geographic location), when you call or email us or when you use our services, will be stored by Mica Yoga via our online booking software (Momence)
• Information about your class attendance and membership status.
• Payment information that you provide to us through Momence or otherwise when you purchase some of our products or services, including credit card data.
• Any personal data you may provide on our medical records form.
• Your IP Address (will be recorded by our web server when you use our website).

11. Changes to Terms and Conditions

• Mica Yoga reserves the right to modify these terms and conditions at any time.
• Changes will be communicated via email or posted on our website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
• Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.